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Terms of Use

Gravitas LMS — Terms of Service

Last updated: August 8, 2026

  1. Acceptance of Terms By accessing or using the Gravitas Learning Management System (the "Platform"), including any courses, assessments, certificates, or related content, you agree to be bound by these Terms of Service ("Terms"). If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

  2. Description of Service The Platform provides compliance and workplace training courses, including but not limited to sexual harassment prevention, HIPAA, OSHA-related standards, and other regulatory or best-practice training ("Courses"), delivered either individually ("a la carte") or as part of a bundled subscription or retainer arrangement with Gravitas LLC ("Gravitas," "we," "us").

  3. Accounts and Eligibility You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

  4. Course Access and License Upon purchase or assignment, you are granted a limited, non-exclusive, non-transferable license to access and complete the applicable Course(s) for your own use or, for organizational purchasers, for use by your employees. Courses may not be copied, redistributed, resold, or shared outside your organization without our prior written consent. All Course content, including video, text, graphics, and assessments, remains the intellectual property of Gravitas or its licensors.

  5. Certificates and Compliance Disclaimer Upon successful completion of a Course and any associated assessment, you may receive a certificate of completion. Completion of a Course, and receipt of a certificate, does not guarantee legal compliance with any federal, state, or local law or regulation. Laws and regulatory requirements vary by jurisdiction, industry, and individual circumstances, and are subject to change. You are solely responsible for determining what training your organization is legally required to provide and for confirming that Gravitas's Courses meet those requirements. Gravitas does not provide legal advice, and nothing on the Platform should be construed as such. We recommend consulting a licensed attorney regarding your organization's specific legal obligations.

  6. Payment and Refunds

Fees for Courses, packages, and subscriptions are as stated at the time of purchase.

A la carte Courses: Once a Course has been started (defined as any content or assessment within the Course being accessed), it is non-refundable. If a Course has been purchased but not yet started, you may request a refund within 14 days of purchase.

Industry-Specific Compliance packages (Starter, Growth, Advanced, Enterprise tiers): Annual and monthly subscriptions are non-refundable for the current billing period once access has been granted. You may cancel at any time to prevent renewal at the next billing cycle; cancellation does not entitle you to a prorated refund for the remainder of the current period.

Retainer relationships: Refunds for retainer-based services, including custom package development and location-specific content (such as Fire Safety evacuation modules), are governed by the terms of your individual retainer agreement with Gravitas, not by these Terms.

Billing errors: If you believe you were charged in error, contact us within 30 days of the charge for review and correction.

No refunds for regulatory non-applicability: Gravitas does not issue refunds on the basis that a purchased Course later turns out not to be legally required for your organization, industry, or jurisdiction. Determining which Courses your organization needs is your responsibility prior to purchase, consistent with Section 5.

  1. User Conduct You agree not to: share your login credentials with unauthorized users; attempt to reverse-engineer, copy, or extract Course content for redistribution; use the Platform for any unlawful purpose; or interfere with the security or operation of the Platform.

  2. Third-Party Content and Links Some Courses may link to or incorporate third-party content, including government resources (for example, CMS's Medicare Learning Network for Fraud, Waste, and Abuse training). Gravitas does not control and is not responsible for the content, availability, or accuracy of third-party resources. Your use of third-party platforms is subject to their own terms.

  3. Disclaimer of Warranties The Platform and all Courses are provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Gravitas does not warrant that Course content is error-free, complete, or current at all times, though we make reasonable efforts to keep content updated against applicable legal and regulatory standards.

  4. Limitation of Liability To the maximum extent permitted by law, Gravitas and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages arising from regulatory penalties, employment claims, or legal action against your organization, arising out of or related to your use of the Platform or reliance on Course content. Gravitas's total liability for any claim arising from these Terms or use of the Platform shall not exceed the amount you paid to Gravitas in the twelve (12) months preceding the claim.

  5. Indemnification You agree to indemnify and hold harmless Gravitas from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Platform, violation of these Terms, or violation of any applicable law.

  6. Termination Gravitas may suspend or terminate your access to the Platform for violation of these Terms, non-payment, or other reasonable cause. You may cancel your account or subscription in accordance with your applicable agreement.

  7. Changes to These Terms We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms. Material changes will be communicated via [email / platform notice].

  8. Governing Law These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Nevada.

  9. Contact Questions about these Terms can be directed to engage@withgravitas.com